Frequently asked questions
Frequently Asked Questions
Everything you want to know about industrial cleaning systems and how we work.
What does Supura do?
Supura designs and manufactures industrial cleaning systems for various sectors, such as the cleanroom and recycling industries. We offer customized solutions for cleaning crates, pallets, barrels, containers, and more.
Which products can be cleaned with Supura machines?
Our machines can clean a wide range of products, such as crates, pallets, pallet boxes (Dolavs), trays, barrels, drums, waste containers, wheelie bins, standard trolleys, baking trays, and (baking) molds and molds. Is your product not listed? Please contact us to discuss the possibilities.
Does Supura offer customized solutions?
Absolutely. We are known for providing customized solutions that meet your specific needs and requirements. Our industrial washing systems are developed based on proven technology and adapted to your product or available space.
Does Supura offer warranties on its machines?
Yes, we offer an 8-year manufacturer's warranty on all our machines. This underlines the durability and reliability of our products. What's more, we have delivered machines that have been running smoothly for over 30 years, which emphasizes our focus on quality and continuity.
Can Supura provide a total solution for industrial cleaning?
Yes, we do. We offer complete cleaning solutions, from design and production to installation and maintenance. This includes both the machines and additional components such as transport systems and robotization. After production, our technicians travel to your location to install the machine, test it thoroughly, and guide your team through the commissioning process. Would you like to know more about how we work? Take a look at our complete process on the page 10 steps to the best cleaning solution.
What is the average delivery time for a cleaning system?
Delivery times vary depending on the complexity and size of your project. We always discuss delivery times with you in advance, so you know exactly where you stand. For a detailed overview of our process, from request to installation, please refer to the page 10 steps to the best cleaning solution.
Does Supura assist with the integration of cleaning systems into existing production lines?
Yes, we specialize in designing cleaning machines that can be seamlessly integrated into your existing production process. This may also include modifications to transport systems and automation.
Does Supura provide sustainable cleaning solutions?
Sustainability plays an important role in our working methods. Our machines are designed to minimize water and energy consumption and offer opportunities for the reuse of rinse water. In this way, we contribute to a more efficient and environmentally friendly production process.
Can Supura assist with onboarding and training staff?
When installing a new machine, our specialists will visit your location. They will not only take care of the installation and explanation, but will also test everything thoroughly. In addition, we often invite you to a trial run at our factory in Borne (the Netherlands). This ensures that you are fully prepared for a successful start. Read more about our process and what you can expect on the page 10 steps to the best cleaning solution.
How does Supura provide support for maintenance and repairs?
We offer fast and reliable service to keep your cleaning machines running optimally. Our team of specialists is available for preventive maintenance, periodic inspections, and repairs in the event of malfunctions, so that downtime is kept to a minimum.
Can Supura machines be adapted to future needs?
Yes, our machines are designed with flexibility in mind. If your production process changes in the future, we can adapt or expand your machine to meet new requirements.
How sustainable are the materials used by Supura?
We use high-quality, durable materials such as stainless steel. Our designs are focused on longevity, low maintenance requirements, and minimal environmental impact.
Which sectors does Supura serve?
We provide solutions for sectors such as the food industry, recycling, cleanrooms, chocolate production, and more. Our versatile cleaning systems are designed to meet the specific requirements of each industry.
Can Supura help improve my production efficiency?
Yes, our cleaning systems are designed to increase efficiency and reduce operating costs. We do this by enabling water- and energy-saving technologies, higher cleaning speeds, and less manual labor.
Can Supura advise on installation and facility requirements?
Absolutely! We have extensive experience in installing cleaning systems in a wide range of production environments. Our team will be happy to advise you on the ideal location in your building, the necessary water and power supplies, and any additional modifications. Thanks to this advice, your machine will be up and running quickly and fully integrated into your process.
How do Supura machines contribute to better working standards?
Our machines are designed with ergonomics and safety in mind. They reduce physical strain, ensure a healthier working environment, and minimize the risk of workplace accidents. This is in line with our vision: we believe that a clean production process is not only about hygiene, but also about the well-being of your employees.
What does Supura mean by "critical cleaning"?
Critical cleaning refers to cleaning that is essential for the continuity, quality, and safety of your production process. At Supura, this means that we offer solutions that prevent machine downtime, meet the strictest hygiene requirements, and contribute to maximum productivity. Our systems are specially designed to thoroughly and reliably clean critically important parts and products, so you don't have to worry about the process.
Does Supura also offer additional systems such as conveyor belts, tilting devices, and robotic arms?
Yes, we offer a wide range of additional systems that perfectly complement our cleaning machines. These include conveyor belts, tippers, and robotic arms, which make your production process more efficient and safer. These solutions are seamlessly integrated into your existing production line, ensuring that your process runs optimally.
Can Supura's supplementary systems be customized?
Absolutely. Just like our cleaning machines, the conveyor belts, tippers, and robotic arms are also customized. This means that they are tailored to your specific products, available space, and process requirements. In this way, we ensure a smooth and safe production flow.
How does the installation of a Supura machine work?
After production, we invite you to a trial run at our factory in Borne (the Netherlands). Here you can see how your machine works and discuss any final requirements. Our experienced technicians will then travel to your location to install the machine and test it thoroughly. They will also explain how to use and maintain the machine to your team, so you can get started without any worries. For more details, see our sales process on the page 10 steps to the best cleaning solution.
