Frequently asked questions
FAQs
Everything you want to know about industrial cleaning systems and our way of working.
What does Supura do?
Supura designs and manufactures industrial cleaning systems for various sectors, such as the cleanroom and recycling industries. We offer tailor-made solutions for cleaning crates, pallets, drums, containers and more.
Which products can be cleaned with Supura's machines?
Our machines can clean a wide range of products, such as crates, pallets, pallet boxes (Dolavs), trays, drums, waste containers, wheelie bins, standard trucks, baking trays and (baking) moulds and moulds. Is your product not listed? Please contact us for the possibilities.
Does Supura offer customised solutions?
Absolutely. We are known for providing customised solutions to suit your specific needs and requirements. Our industrial washing systems are developed based on proven technology and adapted to your product or available space.
Does Supura offer guarantees on the machines?
Absolutely. We are known for providing customised solutions to suit your specific needs and requirements. Our industrial washing systems are developed based on proven technology and adapted to your product or available space.
Can Supura provide a total solution for industrial cleaning?
Yes. We offer complete cleaning solutions, from design and production to installation and maintenance. This includes both the machines and complementary components such as conveyor systems and robotisation. After production, our engineers travel to your site to install the machine, test it extensively and guide your team through its commissioning. Want to know more about how we work? Check out our complete process on the 10 steps to the best cleaning solution page.
What is the average delivery time of a cleaning system?
The delivery time varies depending on the complexity and size of your project. We always discuss the delivery time in consultation, so you know exactly where you stand. For a detailed overview of our process, from request to installation, please refer to the page 10 steps to the best cleaning solution.
Does Supura help integrate cleaning systems into existing production lines?
Yes, we specialise in designing cleaning machines that can be seamlessly integrated into your existing production process. This can also include modifications to conveyor systems and automation.
Does Supura provide sustainable cleaning solutions?
Sustainability plays an important role in how we operate. Our machines are designed to minimise water and energy consumption and offer possibilities to reuse rinse water. In this way, we contribute to a more efficient and environmentally friendly production process.
Can Supura help with staff start-up and training?
When installing a new machine, our specialists come to your site. They not only take care of the installation and explanation, but also test everything thoroughly. In addition, we often invite you for a test run at our factory in Borne (the Netherlands). This way, you are fully prepared for a successful start. Read more about our process and what you can expect on the page In 10 steps to the best cleaning solution.
How does Supura support maintenance and repairs?
We offer fast and reliable service to keep your cleaning machines working at their best. Our team of specialists is available for preventive maintenance, periodic inspections and breakdown repairs to minimise downtime.
Can Supura's machines be adapted to future needs?
Yes, our machines are designed with flexibility in mind. If your production process changes in the future, we can adapt or expand your machine to meet new requirements.
How sustainable are the materials used by Supura?
We use high-quality, durable materials such as stainless steel. Our designs focus on long life, low maintenance needs and minimal environmental impact.
Which sectors does Supura serve?
We provide solutions for industries such as food processing, recycling, cleanrooms, chocolate production and more. Our versatile cleaning systems are designed to meet the specific requirements of each industry.
Can Supura help improve my production efficiency?
Yes, our cleaning systems are designed to increase efficiency and reduce operational costs. We do this by enabling water- and energy-saving technologies, higher cleaning speeds and less manual labour.
Can Supura advise on installation and facility requirements?
Yes! We have extensive experience installing cleaning systems in a wide range of production environments. Our team will be happy to advise you on the ideal placement in your building, the required water and power supplies, and any additional adjustments. Thanks to this advice, your machine is quickly operational and fully integrated into your process.
How do Supura's machines contribute to better labour standards?
Our machines are designed with ergonomics and safety in mind. They reduce physical strain, create a healthier working environment and minimise the risk of workplace accidents. This is in line with our vision: we believe that a clean production process is not only about hygiene, but also about the well-being of your employees.
What does Supura mean by ‘critical cleaning’?
‘Critical cleaning’ stands for cleaning that is essential for the continuity, quality and safety of your production process. At Supura, this means we offer solutions that prevent machine downtime, meet the strictest hygiene requirements and contribute to maximum productivity. Our systems are specially designed to clean critically important parts and products thoroughly and reliably, so you don’t have to worry about the process.
Does Supura also offer complementary systems such as conveyors, tilters and robotic arms?
Yes, we offer a wide range of complementary systems that perfectly complement our cleaning machines. Think conveyors, tilts and robotic arms, which make your production process more efficient and safer. These solutions are seamlessly integrated into your existing production line, so that your process runs optimally.
Can Supura's complementary systems be customised?
Absolutely. Just like our cleaning machines, conveyors, tilters and robotic arms are also customised. This means they are tailored to your specific products, available space and process requirements. This way, we ensure a smooth and safe production flow.
How does the installation of a machine from Supura work?
After production, we invite you to a test run at our factory in Borne (the Netherlands). Here you can see how your machine works and discuss any final wishes. Then our experienced technicians will travel to your site to install and extensively test the machine. They will also explain to your team how to use and maintain the machine, so you can start without any worries. For more details, check out our sales process on the 10 steps to the best cleaning solution page.
