Privacy Policy
This is Supura's privacy statement. Hereinafter, we refer to ourselves as "we."
This privacy statement applies to the processing of personal data of our customers, potential customers, and other individuals who visit our website or contact us.
This privacy statement provides information about how we handle personal data. If, after reading this privacy statement, you still have questions about how we handle personal data, if you wish to exercise your rights under the General Data Protection Regulation ("GDPR") or other laws and regulations concerning personal data, or if you wish to submit a complaint about the use of your personal data, please contact us by telephone: +31(0) 546 580 212 or email: info@supura.com. If you are not satisfied with the handling of your complaint or if you prefer not to submit your complaint to us, you can also submit it to the Dutch Data Protection Authority via the website autoriteitpersoonsgegevens.nl.
We are responsible for the processing of your personal data and will exercise the utmost care in doing so and, of course, comply with the rules arising from the GDPR.
What personal data do we process?
Billing
If you place an order with us, we will also process data that is necessary for sending invoices and processing payments for the services we provide. In addition to your contact details, this includes your bank account number and any other payment details.
Contact
If you contact us via the contact form on the website, by email, or by telephone, we will process the information you provide. This includes the contact details you provide (name, email address, telephone number) and the reason why you are contacting us (for example, because you have a question).
Website visitor analysis
Finally, we process analytical data about visitors to our website (and their computers) via cookies that are placed when you visit the website. These cookies store (part of) the visitor's IP address.
Leadinfo Inc.
We use the lead generation service provided by Leadinfo B.V., Rotterdam, Netherlands. The tool recognizes company visits to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo places two first-party cookies to evaluate user behavior on our website and processes domains from form entries (e.g., "Leadinfo.com") to correlate IP addresses with companies and improve services. More information is available at www.leadinfo.com. On this page: https://www.leadinfo.com/en/opt-out, you have an opt-out option. If you opt out, your data will no longer be recorded by Leadinfo.
For what purposes and on what basis do we process personal data?
Billing
We use the payment details you have provided to invoice you for our services. This processing is necessary to perform the agreement you have entered into with us.
Contact
We use the contact details you provide to us to contact you if necessary, for example to answer a question. We process this personal data because it is necessary for the representation of our legitimate interest, namely the interest of being able to carry out our work and obtain new assignments.
Website visitor analysis
The data we collect about visitors to the website is used solely to compile statistics about visits to the website (for example, to see which pages are viewed most often). The data is stored anonymously.
How long do we retain your personal data?
Administration
We retain our records, including invoices and other documents containing the personal data of parties, for a period of seven years after the end of the financial year in order to comply with the statutory retention obligation.
Other contact details
We retain other contact details for one year after the last contact, unless you submit a request to us to delete them earlier.
Website visitor analysis
Data about website visitors is stored for two years after visiting the website; these are the default settings of Google Analytics.
Who do we share your data with?
Your data may appear in emails that we send or receive, and will therefore be stored (and thus processed) by our IT provider. We will not disclose your data to third parties, unless we are required to disclose certain data on the basis of applicable laws and regulations.
How is your data protected?
We have taken appropriate technical and organizational security measures to protect your personal data against loss, misuse, and unauthorized access by third parties. In addition, we also require our IT provider to take such appropriate technical and organizational security measures.
What are your rights?
You have the following rights:
- The right to access your personal data and receive a copy thereof.
- The right to rectify your personal data if it is incorrect or incomplete.
- The right to object to the processing and/or, in certain cases, the right to restrict the processing of your personal data.
- In certain cases: the right to have your personal data deleted (‘right to be forgotten’).
- The right to obtain your personal data in a structured, commonly used, and machine-readable format and to transfer that data to another party.
For more information about these rights and when you can exercise them, see Articles 15 to 20 of the General Regulation.
Data protection
You can exercise your rights by contacting us at the email address or phone number listed at the beginning of this privacy statement.
Changes
Sometimes, changes may occur in the personal data we process or in the applicable regulations. In that case, we may amend this privacy statement. In the event of significant changes, we will post a notice on the website and notify you of the change by email.
